Logo

TERMS & CONDITIONS

- REFUND & CANCELLATION :

The festival program, the name of the clubs and the date can be changed in case of force majeure.

All our wristbands and tickets are not exchangeable or refundable.

Wristbands are name specific, they are not refundable or exchangeable.
They will be given on presentation of this VOUCHER and of your ID card at the Delice Dream welcome point.
Any change of name will pull expenses of 30€ / wristband.
In case of damaged or broken wristband, it will be exchanged free of charge on presentation of the old wristband.

Our service consists in providing you with vouchers in the form of a "bracelet".
Our service is performed by the dematerialized transmission of a voucher, then delivered in the form of a bracelet.
This transmission is presumed to be executed via our site located and hosted in France.
Only French law is applicable.
In the event of a dispute, the parties will first attempt to settle their dispute amicably.
The jurisdictions on which our head office depends exclusively are: Lille (France)

- RGPD POLICIES :

The information collected about you is being treated for: Delice Dream Festival under Siret: 49768439900023

For the following purpose: Booking tickets and bracelets for the Delice Dream festival and promoting the festival by email.

The recipients of this data are: Delice Dream France under Siret: 49768439900023

Data retention time is 10 years.

You have the right to access, rectification, portability, erasure of these or a limitation of treatment.

You may object to the processing of your data and have the right to withdraw your consent at any time by contacting: contact@delicedream.com

You have the option to file a complaint with a supervisory authority.

- COVID-19 IMPACT :

We continue to face a very difficult and unpredictable global situation.

Over the past few weeks, we have worked hard, both internally and taking into account key government guidelines, to examine the impact of COVID-19 on the organization of upcoming Delice Dream & Delice Summer festivals.

In a spirit of solidarity and unity with local actors in Torremolinos (Hotels, bars, restaurants) and to support all the artists who are currently living in a new and extremely complicated situation, we have decided to postpone the Delice Dream festival from May to September 2020 (subject to government authorizations and the sanituary conditions)

Concerning the conditions of this postponement, we will respect the ordinance n ° 2020-315 of March 25, 2020 relating to the financial conditions of resolution of certain tourist travel and stay contracts in case of exceptional and unavoidable circumstances or force majeure, in you offering a credit valid for 18 months (until NOVEMBER 2021).

You will therefore be able to use this credit (Delice Dream bracelet) for one of our next festivals:

Delice Dream - 10th anniversary - Date to be confirmed in September

Delice Dream 2021: 05th > 10th May 2021

Delice Summer - July 31> August 03 2021

by Anthony Areal - 73 rue de la Maison Blanche - 59320 Sequedin - France - Siret: 49768439900023

Retour vers la page d'accueil